Find and understand your parcel

Use your tracking code to follow delivery progress from booking to handover.

Your parcel tracking code is sent by SMS after approval or direct booking. It may also appear on the booking receipt.

Check these places

SMS confirmation sent after approval or booking Receipt from the courier branch Message shared by the sender

These are the safe milestone updates customers may see.

Shipment created The parcel has been booked and entered into the system.

In transit The parcel is moving between branches, hubs, or delivery points.

Out for delivery The parcel is with the delivery team for final handover.

Delivered The parcel has been handed over and marked complete.

Contact the courier branch where the parcel was booked and provide the sender or receiver phone number.